Compliance
Last updated 22 October 2026
The short version
- We check who buys when the law says we must.
- Merchants are verified before they can accept vouchers.
- We report suspicious activity to the authorities.
Our obligations
Startech Solutions Limited is a company registered in Hong Kong. It is not a bank and does not take deposits. It does not hold a stored value facility (SVF) licence from the Hong Kong Monetary Authority under the Payment Systems and Stored Value Facilities Ordinance (Cap. 584); universal vouchers, which can be used at more than one merchant, are issued only through an issuer that holds that licence. Card payments are handled by licensed payment processors and we never store card numbers. We apply anti-money-laundering controls: identity checks above set limits, transaction monitoring and spending limits.
Buyer verification
When purchases within 30 days pass USD 1,000 (HKD 7,800, EUR 920, CAD 1,000), we verify the buyer's identity before further purchases.
Merchant verification
Merchants join by invitation, after verification of the company, its owners and its business.
Monitoring
We monitor purchases and redemptions for fraud and misuse, and may block, delay or cancel transactions.
Where we don't operate
Vouchereto is not offered in countries outside North, Central and South America and Europe, or in countries under comprehensive UN, EU or US sanctions (including Cuba, Iran, North Korea, Syria, Russia and Belarus).